Refund policy

HER for HER tees are printed on demand, made after you order. Because every item is made to order, we don't offer returns or exchanges for wrong size, wrong color, or change of mind.

Damaged, misprinted or defective items

If your item arrives damaged, misprinted, or defective, or you received the wrong item, email us at herforher.co.za@gmail.com within 30 days of delivery. Include your order number and a clear photo of the problem. In most cases you won't need to send the item back. Once we've reviewed your claim, we'll offer a replacement or a refund.

Print placement

Minor variations in print placement of up to about 0.5 inch are normal for direct-to-garment printing and are not considered defects.

Incorrect addresses

Please double-check your shipping address at checkout. If an order is returned to us because the address was incorrect or incomplete, we can reprint and reship it for an additional charge or offer a partial refund.

Lost packages

If your package doesn't arrive, email us at herforher.co.za@gmail.com and we'll look into it with our print partner and carrier.

Refunds

If your claim is approved, we'll refund your original payment method within 20 business days. Your bank or PayPal may need additional time to post it.

Questions? Email us any time at herforher.co.za@gmail.com.